Privacy Policy

This Privacy Policy ("Policy") describes how ubet63 ("ubet63," "we," "us," or "our") collects, uses, stores, and discloses personal information about you ("Player," "User," or "you") when you access or use the ubet63 online casino platform at https://ubet63.app and all associated services, games, and features (collectively, the "Platform").

ubet63 is committed to protecting the privacy and personal data of all players in accordance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations, as enforced by the National Privacy Commission (NPC) of the Philippines. We take our obligations as a personal information controller seriously and have implemented appropriate technical and organizational measures to safeguard your data.

By registering an account, accessing the Platform, or using any of our services, you acknowledge that you have read and understood this Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with this Policy, please discontinue use of the Platform immediately.

ubet63 collects personal data through several channels: directly from you when you register or interact with the Platform, automatically through your use of the Platform, and from third-party sources such as payment processors and identity verification providers. The categories of personal data we collect include:

2.1 Registration & Identity Data

When you create a ubet63 account, we collect your full legal name, date of birth, gender, residential address (including city, province, and postal code), email address, and mobile phone number. This information is required to establish your account and verify your identity in compliance with Know Your Customer (KYC) requirements.

2.2 Identity Verification Documents

To comply with Philippine anti-money laundering (AML) regulations and PAGCOR requirements, ubet63 may request copies of government-issued identification documents such as a Philippine passport, driver's license, UMID card, SSS ID, or PhilHealth ID. We may also request proof of address (such as a utility bill or bank statement) and proof of payment method ownership.

2.3 Financial & Transaction Data

We collect records of all deposits, withdrawals, and gaming transactions conducted through your ubet63 account. This includes transaction amounts in Philippine Peso (₱), timestamps, payment method identifiers (such as GCash account references, BPI or BDO account details, or PayMaya references), and transaction status records. Full payment card numbers are never stored by ubet63.

2.4 Gaming Activity Data

ubet63 records your gaming history, including games played, bet amounts, game outcomes, session durations, and bonus usage. This data is used for account management, dispute resolution, responsible gaming monitoring, and regulatory reporting purposes.

2.5 Technical & Device Data

When you access the Platform, we automatically collect technical information including your IP address, browser type and version, operating system, device type, screen resolution, referring URLs, and pages visited within the Platform. This data is collected through cookies, log files, and similar tracking technologies.

2.6 Communications Data

If you contact ubet63 customer support via email, live chat, or any other channel, we retain records of those communications, including the content of your messages and our responses. This helps us resolve disputes, improve our service, and maintain a record of your support history.

ubet63 uses the personal data we collect for the following specific purposes. We process your data only to the extent necessary for each stated purpose and do not use it in ways that are incompatible with the original collection purpose.

ubet63 will never use your personal data to make fully automated decisions that produce significant legal effects on you without providing an opportunity for human review. Where automated processing is used for fraud detection or responsible gaming alerts, a human review process is available upon request.

Under the Philippine Data Privacy Act of 2012, ubet63 processes your personal data on the following legal bases:

• Contractual Necessity: Processing is necessary to perform the contract between you and ubet63 — specifically, to operate your account, process transactions, and provide gaming services.
• Legal Obligation: Processing is required to comply with applicable Philippine laws and regulations, including PAGCOR licensing requirements, Anti-Money Laundering Act (AMLA) obligations, and National Privacy Commission directives.
• Legitimate Interests: Processing is necessary for ubet63's legitimate business interests, including fraud prevention, platform security, responsible gaming monitoring, and service improvement — provided these interests are not overridden by your privacy rights.
• Consent: For marketing communications and non-essential cookies, ubet63 relies on your freely given, specific, and informed consent. You may withdraw consent at any time without affecting the lawfulness of processing carried out before withdrawal.

ubet63 does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We share your personal data only in the following limited circumstances:

5.1 Service Providers

ubet63 engages trusted third-party service providers to assist in operating the Platform. These include payment processors (such as GCash, PayMaya, BPI, BDO, and Metrobank), identity verification providers, cloud hosting services, customer support platforms, and analytics providers. All service providers are contractually bound to process your data only on ubet63's instructions and to maintain appropriate security standards.

5.2 Regulatory & Law Enforcement Authorities

ubet63 is required by Philippine law to disclose certain player information to regulatory bodies including PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), and law enforcement agencies when required by a valid legal order, court order, or regulatory directive. We will notify you of such disclosures where legally permitted to do so.

5.3 Business Transfers

In the event of a merger, acquisition, restructuring, or sale of ubet63's business or assets, your personal data may be transferred to the acquiring entity as part of that transaction. You will be notified of any such transfer and the privacy practices of the acquiring entity prior to your data being transferred.

5.4 With Your Consent

ubet63 may share your personal data with third parties in other circumstances where you have provided your explicit prior consent to such sharing.

ubet63 uses cookies and similar tracking technologies (such as web beacons and local storage) to enhance your experience on the Platform, remember your preferences, maintain your session, and analyze how the Platform is used. The types of cookies we use are as follows:

You can manage or disable non-essential cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of the Platform. Most browsers allow you to refuse cookies, delete existing cookies, or be notified when a new cookie is set — refer to your browser's help documentation for specific instructions.

ubet63 retains your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable Philippine law and regulatory obligations. The following general retention periods apply:

• Account and identity data: Retained for the duration of your account and for a minimum of five (5) years following account closure, in compliance with PAGCOR and AMLC record-keeping requirements.
• Transaction records: Retained for a minimum of five (5) years from the date of each transaction, as required under the Anti-Money Laundering Act.
• Gaming activity data: Retained for a minimum of three (3) years for dispute resolution and responsible gaming monitoring purposes.
• Customer support communications: Retained for two (2) years from the date of the last interaction, unless a longer period is required for ongoing dispute resolution.
• Marketing consent records: Retained for the duration of your consent and for one (1) year following withdrawal of consent, as evidence of compliance.

Upon expiry of the applicable retention period, personal data is securely deleted or anonymized in accordance with ubet63's data disposal procedures. Anonymized data that can no longer identify you may be retained indefinitely for statistical and analytical purposes.

ubet63 implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, loss, or destruction. Our security framework includes:

• SSL/TLS Encryption: All data transmitted between your device and the ubet63 Platform is encrypted using industry-standard Transport Layer Security (TLS) protocols.
• Encryption at Rest: Sensitive personal and financial data stored in ubet63's systems is encrypted at rest using AES-256 or equivalent encryption standards.
• Access Controls: Access to personal data is restricted to authorized ubet63 personnel and service providers on a strict need-to-know basis. All access is logged and audited.
• Two-Factor Authentication: ubet63 supports and encourages the use of two-factor authentication (2FA) for player accounts to provide an additional layer of security.
• Regular Security Audits: ubet63 conducts regular internal and third-party security assessments to identify and remediate vulnerabilities in our systems.
• Incident Response: ubet63 maintains a data breach response plan. In the event of a personal data breach that poses a risk to your rights, we will notify the National Privacy Commission and affected players within the timeframes required by RA 10173.

Under the Philippine Data Privacy Act of 2012 (RA 10173), you have the following rights with respect to your personal data held by ubet63. To exercise any of these rights, please contact our Data Protection Officer using the contact details in Section 13.

ubet63 is an online casino platform intended exclusively for adults. In accordance with Philippine law and PAGCOR regulations, you must be at least 21 years of age to register an account and participate in any gaming activities on the Platform.

ubet63 does not knowingly collect personal data from individuals under the age of 21. During the registration process, we require users to confirm their date of birth, and we conduct identity verification checks to confirm age eligibility. If we discover that personal data has been collected from a person under 21 years of age, we will immediately suspend the relevant account, delete the data, and report the matter to the appropriate authorities where required.

With your consent, ubet63 may send you promotional communications about new games, bonuses, special events, and platform updates via email, SMS, or in-platform notifications. We will only send marketing communications where you have opted in to receive them during registration or through your account settings.

You can withdraw your consent to receive marketing communications at any time by:

• Updating your communication preferences in your ubet63 account settings;
• Clicking the "Unsubscribe" link in any marketing email we send you;
• Replying "STOP" to any marketing SMS message; or
• Contacting ubet63 customer support and requesting removal from marketing lists.

Please note that withdrawing consent to marketing communications does not affect your ability to use the Platform or receive transactional communications (such as deposit confirmations, withdrawal notifications, and account security alerts), which are sent as part of our contractual obligations to you.

ubet63 reserves the right to update or modify this Privacy Policy at any time to reflect changes in our data practices, applicable Philippine law, or regulatory requirements. When we make material changes to this Policy, we will:

• Update the "Last Updated" date at the top of this page;
• Post a prominent notice on the ubet63 Platform informing players of the changes; and
• Where required by law, seek your renewed consent before applying material changes to the processing of your personal data.

We encourage you to review this Privacy Policy periodically to stay informed about how ubet63 protects your personal data. Your continued use of the Platform following the posting of changes constitutes your acknowledgment of the updated Policy.

If you have any questions, concerns, or requests regarding this Privacy Policy or the processing of your personal data by ubet63, please contact our Data Protection Officer (DPO):

If you are not satisfied with our response to your data privacy concern, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines, which is the supervisory authority responsible for enforcing the Data Privacy Act of 2012.

ubet63 takes all privacy complaints seriously and will work diligently to resolve your concerns in a fair, transparent, and timely manner in accordance with our obligations under Philippine law.